Refunds
You are charged only when a call succeeds. Here is what happens when something goes wrong anyway.
Effective 2026-10-20. Contact: naxytra@gmail.com, with the request id (X-Request-Id) and, for x402 payments, the transaction hash or payment nonce.
x402
Pay-per-call
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- A failed, empty or invalid call is never settled, so there is nothing to refund.
- If a payment settled but the response was lost, resend the same payment signature within 15 minutes: the service returns the stored result without charging again.
- If a payment settled and you still did not receive the result, tell us within 14 days. We verify the settlement and either deliver the result or refund the amount in USDC to the paying address.
Prepaid
Credits
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- Credits are consumed only by successful calls; a failed call does not consume credits.
- An unused credits balance can be refunded on request within 14 days of purchase, to the address that paid for it.
- Credits spent by someone holding your spend credential are spent; keep the credential secret and ask us to revoke it if it leaks.
Evidence
Disputes about the work
The signed delivery receipt is the evidence for what was delivered for which payment. We do not judge whether a result was worth it, but we will investigate any call whose result does not match what the receipt attests, and refund it if we find a fault on our side.